The Electronic Retailing Association

Farewell Message from the outgoing Chairwoman Isabelle Fournier

Isabelle Fournier, receiving ERA's thanks and accepting flowers on stage at the Venice conference which marked the end of her tenure as Chairwoman.

Dear Members, Dear Friends,

It is already the end of my mandate so this is the last editon I will write as chairwoman of our association. I am happy and confident to convey the Chair responsibility to Maya Umek of Studio Moderna who, I am sure, will take on the role with the enthusiasm and professionalism she has already demonstrated over the years.

I would like to thank Julian for his trust and congratulate him and the whole board for their willingness to go further, their enthusiasm and their dedication to the association. I thank them all for having guided and accompanied me throughout these 2 years.

Our last two conferences have been rich in business opportunities. The friendly and festive atmosphere of our industry is also growing at every new event we organise. This annual appointment is essential to strengthen our ties and the number of participants reflects the value of the conferences.

During these last two years, we initiated the EMMA Awards which reward companies and individuals in the categories of Best Innovation, Best Consumer Orientation, Best Communication, Multi-channel champion, Lifetime achievement and this year there was also an extra award category for the Best ERA Ambassador

I can only encourage each member of ERA Europe to stand for an EMMA award or to nominate colleagues and partners who deserve recognition from the industry for their qualities and successes.

I remind you that our new Goldmedia market research study about the Home Shopping Industry in Europe is now available free of charge for ERA Europe Members and can be downloaded in the Members Only area of the ERA website (Editors Note: The report is available for purchase by non-members/others for 4,900€.)

The MCMS session  attracts more and more attendees thanks to the quality of the speakers and the relevance of the subjects proposed. These conferences take place during the ERA conference. I can only encourage you to register to keep informed and be inspired.

Finally, I would like to remind you here that ERA is an association that exists to help you and represent you. Therefore, if you have specific subjects that you think we can help you with, please submit them to the ERA office. Their priorities remain the development of new qualitative and targeted benefits for its members and the organisation of the annual conference that combines business opportunities and good spirit.

Your contributions are always welcome and your growing participation in each of the events organised by the association reflects the real relevance of its existence and proposed activities.

Isabelle Fournier

I have been extremely honored to take on this role and serve our industry over the past two years.

Enjoy the summer!


Directeur Général Adjoint

Deputy Managing Director

Home Shopping Service - Groupe Ventadis/M6