The Electronic Retailing Association

Advocacy - what we do for you

ERA Europe is committed to promoting and protecting the common interests of the electronic retailing industry. As Europe's only electronic...

Shop with Confidence

Companies displaying the “shop with confidence” seal are certified members of ERA Europe. The seal cannot be used or purchased by any other company. Members acquire the rights to use the seal only if they fulfill the requirements of the Self Regulation programme

As a customer you can trust our members displaying the seal because they are committed to:

  •     Fair, ethical and responsible trade.
  •     Presenting products and services in a clear and honest way.
  •     Complete and transparent pricing with no hidden costs.
  •     Ensuring that customers can order without risk.
  •     A proper and reliable returns policy.
  •     Protecting customer data.

Government Affairs

The role of ERA Europe's Government Affairs and Legal Committee (GALC) is to position ERA Europe as the “European Electronic Retailing” representative organisation and specialist in all government matters that affect the electronic retailing industry in Europe. 

The GALC therefore provides all of ERA Europes members with the opportunity to be represented at the decision making level of the European Commission, on all matters relating to

  • audio visual policies, laws and regulations
  • consumer protection policies, laws and regulations.

In order to have a positive influence on all government matters which impact our industry, it is the task of ERA Europe's GALC to nuture and strengthen our already well established relationships with:

  • the EU commissioner and staff who are in charge of audio visual or consumer policies, as well as
  • MPs and MP groups influencing audio visual or consumer relations laws and regulations at the European Parliament. 

ERA Europes Government Affairs and Legal...